Classroom Support & Technology

The Learning Space Technology team designs, maintains, and supports innovative, interactive, and accessible instructional spaces where learning can thrive. The state-of-the-art audiovisual technology we install in classrooms across the UNC Charlotte campus ensures your presentations are clear, crisp, and dynamic; and, if something does go wrong, our highly-trained staff will help at the touch of a button.

Need Assistance?

Whether it’s urgent or can wait, we’re here when you need us. Choose an option below to request classroom technology support.

Intercom

Press the “System Help” button on the podium touch panel for real-time, hands-free support. A technician will respond and help you resolve the issue.

Call

Dial 704‑687‑5500, then select Option 3. Our Classroom Support service desk is available Monday through Thursday, 8 AM – 9 PM, and Friday to Saturday, 8 AM – 5 PM.

Call 704‑687‑5500

Click

Submit a support ticket if your need isn’t urgent, and we’ll respond as quickly as possible during business hours.

Submit a Support Request

A/V Integration

Our A/V integration team installs new technology for classrooms, conference rooms, auditoriums, and digital signage applications across the entire campus. Learn how to request a A/V integration project.

Explore A/V Integration

Classroom Support

The Classroom Support Team operates a dedicated help desk for Learning Space Technology issues. Find out how to contact us from the classroom podium or submit a classroom software request.

Explore Classroom Support

Meet The Learning Space Technology Team

Classroom Quick Links

Even with the best prep, unexpected tech issues can pop up in the classroom. These quick links will help you troubleshoot the most common problems and get back on track fast.

Canvas Assistance

DUO (Two-Factor Authentication) Support

How to use Zoom for classes and meetings

NinerNet Password Reset

Submit a Classroom Podium Ticket

Support for Instruction

Active Learning Spaces and Resources

Media Production Requests

Canvas Assistance

Submit a Classroom Podium Ticket

A/V Integration Project Request Form

Space Reservation

Academic Space Reservation

Atkins Library Rooms and Spaces

Conference, Reservations, and Event Spaces (CRES)

Digital Signage

Digital Signage Request Form

Digital Signage Information/FAQ

Digital Signage Access Change Form

Rental/Checkout Equipment

The Learning Space Technology team (LST) does not provide loaner equipment. Please use the links below to other University departments who offer this loaner equipment service.

Atkins Library “Borrow Technology”

CLAS Equipment Checkout